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UGI's Customer Assistance Program (CAP)
LCCM administers programs to UGI customers, UGI's Customer Assistance Program (CAP). Eligibility for UGI's Customer Assistance Program (CAP) is based upon the total household income. Please review the income guidelines listed below. If your total household income (that includes all income received by all members living in the home) is within these guidelines, you may be eligible to be enrolled in UGI's Customer Assistance Program (CAP).
Once enrolled, the client must make regular monthly payments (payment amount is based on income, usage and amount owed) over a 6-30 month period (length of time is dependent on amount owed and monthly usage). After faithful payments are made for 6 months, UGI will forgive a third of the total arrears amount prior to enrollment in the program. After another 6-12 months of faithful payments, UGI will forgive another one third of the total arrears amount. This will continue until the total arrears amount prior to enrollment is forgiven. UGI's Customer Assistance Program (CAP) provides an opportunity for families and/or individuals to create a clean slate with UGI Utilities, restore his/her credit history and take one step closer to becoming financially independent. For more information or to make an appointment, call Kim Wile at 717-376-0129 or email kim@lccm.us . |




